Legal

Terms of Service

These terms govern your use of BrandFleet at brandfleet.ai, including the applications, connected-channel publishing, and the API. By creating an account or using the service you agree to them.

Last updated: July 17, 2026

The service

BrandFleet is a multi-brand content studio: you create brands, generate and schedule content (text, images, and video), publish to channels you connect, and measure performance. Some capabilities are produced by third-party AI models; outputs are probabilistic and should be reviewed before publishing.

Accounts & teams

  • You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account.
  • Organizations may invite teammates up to their plan’s seat limit. Workspace owners and admins control member roles and access.
  • You must be at least 16 years old (or the age of digital consent where you live) and use BrandFleet for business purposes.

Plans, credits & billing

  • Plans. Paid plans renew automatically each billing period until cancelled. Upgrades take effect immediately; downgrades take effect at your next renewal.
  • Credits. Generation features consume credits. Plan credits are granted each period; unused plan credits roll over once (one additional period) and are spent oldest-first. Credits have no cash value and are not refundable or transferable.
  • Payment. Fees are charged to your payment method through our payment processor. Taxes may apply. If a charge fails we may retry and, after notice, suspend paid features.
  • Cancellation. You can cancel anytime; your plan stays active until the end of the paid period.

Acceptable use

You agree not to use BrandFleet to:

  • violate any law, regulation, or the rules of a platform you publish to;
  • create or distribute content that is deceptive, defamatory, infringing, hateful, or harmful, including spam or coordinated inauthentic behavior;
  • infringe intellectual-property, privacy, or publicity rights of others;
  • probe, disrupt, or overload the service, evade rate limits, or access it by automated means outside the documented API;
  • resell or white-label the service without our written agreement.

We may remove content or suspend accounts that violate these rules.

Your content

  • You own your content — what you upload and what you generate in your workspace, to the maximum extent permitted by law.
  • You grant us the limited license needed to operate the service: hosting, processing, displaying your content to your team, and transmitting it to channels you choose to publish to.
  • You are responsible for the content you publish, including ensuring you have rights to any inputs you provide and that published output complies with each destination platform’s policies.
  • We do not use your content to train AI models and we do not claim ownership of AI outputs generated for you.

Connected accounts

When you connect a social or publishing account (e.g. Facebook, Instagram, YouTube, X, LinkedIn, TikTok, WordPress, Webflow, Shopify), you authorize BrandFleet to act on that account solely to perform what you initiate or schedule — publishing and reading analytics. Your use of each platform remains governed by that platform’s own terms, and a platform may change or revoke API access in ways outside our control. You can disconnect a channel at any time in Settings → Integrations.

API terms

  • API access is available on eligible plans and authenticated with org-scoped keys. Keep keys secret; rotate them if exposed.
  • Respect the documented rate limits. We may throttle or suspend keys that degrade the service.
  • API usage consumes credits on the same basis as in-app usage.

Availability & changes

We work to keep BrandFleet fast and available, but the service is provided without uptime guarantees unless we have signed a separate agreement with you. We may add, change, or retire features; if a change materially reduces the service you pay for, we will notify you before it takes effect.

Termination

You may stop using BrandFleet and delete your account at any time. We may suspend or terminate accounts that materially breach these terms, create risk for other users, or where required by law — with notice where practicable. Upon deletion, your data is handled as described in the Privacy Policy.

Disclaimers & liability

The service is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. AI output may contain errors — review it before relying on or publishing it. To the maximum extent permitted by law, our aggregate liability for claims relating to the service is limited to the amounts you paid us in the twelve months before the claim arose, and we are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited by law.

General

  • These terms plus the Privacy Policy are the full agreement between you and BrandFleet for the service.
  • If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver.
  • You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • We may update these terms; material changes will be announced in the product or by email, and the date above will change. Continued use after the effective date constitutes acceptance.

Contact

Questions about these terms: legal@brandfleet.ai.